Shipping policy

Shipping Policy

We ship from Jiangsu, China. Processing times vary by product type and customization requirements. Custom logo mat production typically takes 3 to 5 business days before shipment.

Shipping rates and delivery estimates are shown at checkout based on the destination and selected shipping method. Delivery timeframes are estimates only and may be affected by customs, carrier delays, public holidays, or force majeure events.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or extra charges caused by incorrect address information or local import procedures.