Refund policy

Return and Refund Policy

Because our products are made to order and customized for each customer, we do not accept returns for buyer's remorse, custom design approval issues, or incorrect information submitted by the customer.

If your item arrives damaged, defective, or materially different from what you ordered, contact us within 7 days of delivery with your order number and photos of the issue. After review, we may offer a replacement, store credit, or refund.

Approved refunds are issued to the original payment method. Shipping charges are non-refundable unless the issue was caused by us.

To request help, contact us at wangdeying0219@gmail.com.